JDSU NT850 User's Guide download pdf (Page 104)

Appendix B Customer Services

Warranty Information

88 LanScaperPRO Network Tester User’s Guide

– A detailed description of the problem or service

requested.

– The name and telephone number of the person to

contact regarding questions about the repair.

– The return authorization (RA) number (US

customers), or reference number (European

Customers).

If possible, return the equipment using the original ship-

ping container and material. If the original container is not

available, the unit should be carefully packed so that it will

not be damaged in transit; when needed, appropriate

packing materials can be obtained by contacting JDSU

Technical Assistance. JDSU is not liable for any damage

that may occur during shipping. The customer should

clearly mark the JDSU-issued RA or reference number on

the outside of the package and ship it prepaid and insured

to JDSU.

Warranty Information

JDSU guarantees that its products will be free of all

defects in material and workmanship. This warranty

extends for the period of 12 months for test instruments

and 3 months for cables from date of manufacture or

purchase (proof of purchase required).

All product deemed defective under this warranty will be

repaired or replaced at JDSU’s discretion. No further

warranties either implied or expressed will apply, nor will

responsibility for operation of this device be assumed by

JDSU.

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JDSU NT850 User's Guide Page 104